Question 1

새로운 질문과 답변은 어떻게 등록하나요?

Accepted Answer

새로운 FAQ 항목을 등록하려면 다음 절차를 참고하세요.

1. 'FAQ  관리' 버튼 클릭
2. 사이트 대시보드에서 '추가하기' 버튼 클릭 후 'Q&A' 옵션 선택
3.  질문 및 답변에 해당하는 카테고리 지정
4. 저장 및 게시

언제든지 FAQ 항목을 편집하고 순서 및 카테고리를 변경할 수 있습니다.

Question 2

FAQ에 이미지, 동영상 또는 GIF 파일을 추가할 수 있나요?

Accepted Answer

가능합니다! 이미지 또는 영상을 추가하려면 다음 단계를 참고하세요.

1. 앱 설정 페이지로 이동
2. 'FAQ 관리' 클릭
3. 미디어를 추가하고 싶은 질문을 추가 또는 선택
4. 답변을 편집한 후 동영상, 이미지 또는 GIF 아이콘을 클릭
5. 라이브러리에 저장된 미디어를 추가한 후 저장 클릭

Question 3

"FAQ" 제목을 편집 또는 삭제하는 방법은 무엇인가요?

Accepted Answer

앱 설정 탭에서 FAQ 제목을 편집할 수 있습니다. 제목을 비공개로 설정하려면 '표시할 정보' 항목에서 제목을 비공개로 설정하세요.

Question 4

Q1. Does the product have certifications for international distribution?

Accepted Answer

SZM has completed patent and trademark registrations and was showcased at CES 2023, where its technological innovation was recognized globally.
 Certifications like CE, FCC, and FDA can be arranged upon request, and the product’s real-world performance has been validated through a smart city pilot program.

Question 5

Q2. How is the product installed? Is it suitable for hospitals, hotels, or other B2B environments?

Accepted Answer

The SZM AI Bidet is designed for easy installation on standard toilets worldwide, and has been field-tested in over 50 households in Busan’s Smart City project.
 Its stability and serviceability in multi-user environments have been proven, making it ideal for hospitals, hotels, and nursing homes.
Installation guides, multilingual manuals, and tech support are provided as needed.

Question 6

Q3. How is the data analyzed and is personal information securely protected?

Accepted Answer

SZM operates on an AI model trained with over 300,000 bowel data samples.
No personal data is collected or stored, and all results are presented anonymously via immediate voice and light feedback.
 As it is designed as a wellness tool rather than for diagnosis, it complies with global data privacy regulations like GDPR.

Question 7

Q4. What makes your product technically different from other bidets?

Accepted Answer

SZM is the world’s first bidet that combines AI-powered stool analysis, CBT-based UX, and dual visual & voice feedback.
 It’s more than just a hygiene product — it serves as a daily wellness assistant, helping users understand and improve their gut health.
 This innovation has been validated through CES participation, smart city deployments, and patented technologies.

Question 8

Q5. What kind of marketing or sales support do you provide for local distribution partners?

Accepted Answer

SZM provides partners with comprehensive sales kits including brochures (KR/EN), digital showrooms, brand videos, and pitch decks.
 We also support localized branding, co-marketing campaigns, and training materials upon request.
 Our expansion is currently focused on Japan, the U.S., and Europe, leveraging exhibitions and distributor networks.